Frequently Asked Questions

Is the wood on your products genuine?
Our products is either made out of  all natural wood or bamboo, the specifications is on the product page.

Is the moverment of your watches Japanese?
Yes, the movements are authentic Japanese quartz

Are the watches waterproof?
We do not recommend that you bath or swim while wearing our watches, you can wear the watches in light rain due to the fact that the watches are water resistant, they will still be fully functional if water is splashed on them. If submersed under water we do not guarantee the watches functionality.

When will i recieve my order?
When you place your order you can select your shipping preference "5 Days", "9-12 Days", or "21 Days", after we receive payment, processing time is 24-48 hours, then we will update your order status with the tracking number.

How do i track my order?
You can track your order by going to the shipping companies website and entering your tracking number.

What shipping methods do you offer?
Our shipping methods vary, Depending on how soon you prefer to receive your packege you can select 5 Days, 9-12 days or 21 days.

What is your product warranty?
Our products are guaranteed to have no manufacturing defects and we provide a limited warranty for 1 year, you can send your item back to us and we will replace it. You must pay the shipping fee to send the return to us. The warranty does not cover normal wear and tear.

Customer Satisfaction is our priorty if you have any questions please Contact Us.

What is your accepted payment methods?
We accept all major credit cards.